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    •  ABBOTT & HAST

    PUBLICATIONS

    Most Recent Seminars

    Managing Your Way To Success

    November 2-4, 1997

    Featuring:

    • ERNIE HEFFNER
      THE EXCEPTIONAL FIRM:
      WHAT IT PROVIDES, AND EMPOWERING OTHERS TO MAKE IT HAPPEN
      With Ernie's leadership, 18 firms in communities surrounding the traditional market of York, Pennsylvania, consolidated. The resulting bold changes in tradition and sensible ideas have attracted the attention of funeral service colleagues nationwide. Learn the strategies and techniques that make a difference. Ernie will explain why he eliminated casket display rooms -- and more.

       

    • TINA HILL
      WHY SHOULD A FAMILY SELECT YOUR FIRM INSTEAD OF YOUR COMPETITOR?
      Community relations, along with attractive facilities and services, appeal to client families. Tina is effective in bringing attention and business to Miller-Jones Mortuaries in the retirement community of Hemet, California. Her methods and enthusiasm will improve your outlook and business prospects.

       

    • ENOCH GLASCOCK
      TELEPHONE INQUIRIES: TECHNOLOGY THAT MAKES A DIFFERENCE
      The proof is in the results. Enoch has rapidly built high case volume and places priority on telephone technique to attract client families. Learn how he does it ­ and how you can too.

       

    • RON HAST
      BUYING AND SELLING FUNERAL HOMES WITH NO MONEY DOWN
      Ron has bought and sold funeral homes with no money down and will share details confirming that this procedure can yield the best advantage for both buyer and seller -- and perhaps provide special opportunity for devoted employees and worthy family successors.

      COMPETING WITH THIRD PARTY CASKET MERCHANTS
      Careful evaluation of the price and cost of services, merchandise, and package offerings provides client families with clear choices and a clear picture of value received from your funeral home.

       

    • QUINN EAGAN
      SECURING FUTURE INDEPENDENCE WITH SENSIBLE PRENEED PROGRAMS
      A long-term provider of Preneed Funeral Programs, headquartered in Metairie, Louisiana, supporting independent funeral directors and consolidators. Quinn will explain the basics of preneed to help determine potential value in your market. There are only one hundred cents in a paid preneed dollar. Learn how dollars apply.